Service Management

Service Administration

System Administration, Maintenance, Enhancement, Integration by Certified Service Experts.

Strategy & Management

Assist with Identity, cybersecurity and cloud strategy and roadmap including standardization, reporting with dedicated Customer Service Manager.

Vendor Management

Serve as the all-important liaison between customers and the various IT vendors.

Service Monitoring

Proactively monitor services including assistance with routine healthcheck, incident management, escalation and change management.